Refund policy

Returns

We offer a 30-day return window from the date of delivery.

To be eligible for a return, items must be:

• Unused or lightly tested, in reasonable condition (subject to inspection)

• Returned in original packaging where possible

Return shipping costs are the responsibility of the customer. We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items.

Returns should be sent to:

Barbell Grips
PO Box 2017
Kardinya WA 6163
Australia

To initiate a return, please contact us at info@barbellgrips.com with your order number and reason for return. Returns sent without prior contact may not be processed.

---

Refunds

Once your return has been received and inspected, we will notify you of the outcome.

If approved, refunds will be processed to the original payment method within a reasonable timeframe. Original shipping costs are non-refundable.

---

Exchanges

At this time, we do not offer direct exchanges. If you wish to replace an item, please return the original product for a refund and place a new order.

---

Faulty or Incorrect Items

If you receive an item that is faulty or incorrect, please contact us at info@barbellgrips.com as soon as possible with your order details and photos where relevant, and we will assist you promptly.